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Key takeaways
- What goes in it
- How to build it
- Keep it alive
What goes in it
Core processes, roles and responsibilities, tool guides, communication rules and reporting routines.
How to build it
Start with the five processes that cause the most questions and document them step by step.
Keep it alive
Assign an owner, review it quarterly and update it whenever a process changes.
Frequently asked questions
What does a virtual operations manager do?
They run the day-to-day systems of your business: managing tasks and people, improving processes, documenting SOPs and reporting on performance so you can focus on growth.
How is an operations manager different from a project manager?
A project manager delivers specific projects. An operations manager looks after the ongoing systems, people and processes that keep the whole business running.
Need help with this? Explore our Virtual Operations Manager, see our packages or book a free 30-minute call.